Yesterday I went to a lunchtime Yoga class at 8 Limbs with my friend Donna. A few hours before the class, I went to the 8 Limbs Web site, intending to find the street address of their Capitol Hill location and then use Trip Planner (or my fairly extensive knowledge of central city bus routes) to figure out to get there. Instead, I found that they had done the work for me by listing the bus routes that serviced each studio. (I can’t link directly to that page, but if you want to see it, go to the site. In left navigation bar, click Reach Us, and then click Maps and Directions.)
I’m guessing it didn’t take much effort for the folks at 8 Limbs to add this information to their site, but it spoke volumes to this bus chick about how they think about the world and participate in their community. It also made me feel welcome.
I felt the same warm fuzzies at the end of the class, when the teacher, who wanted to continue for five extra minutes, asked, “Does anyone have to catch the bus at 1:15?”
Somebody did.