Tag Archives: drivers

A new bus hero

Metro's SupermanCongratulations to Marvin White (aka “Superman”), Metro’s 2009* Operator of the Year. I missed the big surprise ceremony (again), and that’s unfortunate; I would have liked to have had an opportunity to meet him.

Here’s what the folks at Metro had to say about the 31-year veteran, who currently drives the 271:

Bus riders on many Eastside routes think White is the Superman of Metro drivers. They describe him as kind, courteous, skilled, and gifted with an ability to stay on schedule “…despite I-405 traffic.”

[…]

“Marvin is one of those operators who knows many of his passengers by name, even though he picks a new route to drive three times a year,” said Metro’s Manager of Operations Jim O’Rourke. “When he goes on vacation, his passengers actually send us emails to tell us they miss him.”

[…]

White does manage to sneak in a little free time away from his driving duties. He’s an avid bicyclist and an accomplished musician. He’s played in several Metro-employee bands during his years with the agency.

But he can’t stay away for long – his customers won’t stand for it.

Here’s a sampling of comments from Metro passengers about White:

• “He always has something good to say to everybody, and he greets at least one-third of the passengers on his bus by name every time they get on or off.”
• “When he is not driving the route, the passengers just sit and avoid eye contact. As long as Marvin is at the wheel, everyone is jovial and filled with camaraderie.”
• “If Metro could clone Marvin White, you would double your bus riders in a hurry!”

A multi-modal type who cares about people and sparks bus-wide discussions? Time for a trip on the 271!

*Yes, I know it’s the middle of 2010, but it’s how Metro does it:

Since 1978, the drivers themselves have selected the best of their peers to hold the title of Metro Transit’s Operator of the Year. In order to receive the award, a driver must be chosen as Operator of the Month from one of the seven transit bases. At the end of the year, the Operator of the Year is selected by a vote of all fellow Operators of the Month. The annual ceremony is usually held the following summer.

Today’s the day!

Call me a BDP or a mindless Metro booster if you must, but I’m excited to celebrate Bus Driver Appreciation Day. I am grateful for all the hard-working men and women who’ve been getting me there for six years and then some, and I’m especially grateful for those who’ve managed to do it with a smile (or a little music).

This new (because we said so!) holiday seems like a pretty good excuse to share stories about our favorite–and most memorable–drivers. What you got?

And speaking of crafts…

On our 48 ride home yesterday, a very kind bus driver gave Chicklet a page to color. She (the bus driver) had a whole folder full of these:

Chicklet's bus masterpiece
Chicklet’s masterpiece, completed post-ride. Limited (but appropriate!) color palette provided by Mom.

And, I assume, she dispensed them to other pint-sized riders throughout the day. Nice touch. Now all they need is Metro-themed crayons.

Update, 2/9:

Another ride (with the same driver), another picture:

Picture
My 16-month old artiste
Picture
Happy she got to choose her own colors this time

I love riding on the coloring-page-woman’s bus. She’s friendly and helpful to everyone, remembers passengers from one day to the next, and knows a lot about the city and the route she drives. She even has a sign in her front window that says, “I love my job.” (Unfortunately, I wasn’t able to get a photo of it.)

We can tell, Ms. Bus Driver. We can tell.

Southbound 16, 7:50 PM

As I exit the bus at 3rd & Union, the driver calls to me.

“Excuse me, miss. Excuse me!”

I hurry back up the steps, flustered, certain I have either dropped something or somehow managed to forget I’m on a “pay as you leave” route. But the driver is smiling.

“I was just wondering: What is that delicious fragrance you’re wearing?”

A good driver day

Southbound 48, 2 PM: The man behind the wheel turned out to be the same man a longtime family friend brought to my nuptials, lo, those many (oh, was it only two?) years ago. I don’t actually know him, and until that ride, I had no idea he was a bus driver.

Tandy, props for your good taste in dates. How often does a bus chick get the chance to say to a driver, “Hey, I think you were a guest at my wedding!”

Eastbound 4, 8:30 PM: I rode with Smooth Jazz for the first time in almost a year. (The last time he was my driver, I think I was still busing while pregnant.) On this particular ride, he was dispensing his cool while politely fending off a rather forceful passenger-on-driver bus mack. Can’t say I blame the woman. If it weren’t for my amazingly fabulous Bus Nerd, I’d have a crush on Smooth Jazz.

Speaking of winners…

Metro selected co-OOYs for 2007.

Boehmer and Chappelle: 2007 Operators of the Year (photo credit: King County)

Every year, the best King County Metro Transit bus drivers are asked to select the single best operator from their own group. This year, they couldn’t do it. Instead, they doubled up on the excellence and voted for two of their peers to receive Metro’s top award.

Metro drivers Richard Boehmer and Nate Chappelle were surprised to hear they were sharing “Operator of the Year” honors.

Between them, Richard Boehmer and Nate Chappelle have 59 years of service behind the wheel for Metro, including 50 years of accident-free driving and dozens of commendations from customers. …

[…]

Boehmer has been driving for Metro since 1979. … He currently drives Route 222 serving Bellevue.

Chappelle has worked for Metro since 1978, and currently drives on all of the trolley routes.

If you dig bus drivers as much as I do, you’ll want to read the whole article.

I never take the 222, so I doubt I’ll have the pleasure of riding with Mr. Boehmer. Trolleys, on the other hand, I take almost daily. Surprisingly, Mr. Chappelle doesn’t look familiar, but I’ll be keeping my eyes open from now on.

And since everybody’s doing it:

Two winners this year
Both work hard, help passengers
Do they share a ring?

Speaking of bus drivers…

Remember Rene, the car-free bus driver from the class I took in February of ’07? Just in case you don’t:

Irony of the day: The class instructor, Jeffrey…included an article about the high cost of car ownership in the class materials. One of the students, Rene, who has been car-free for 15 years, said that his job as a bus driver makes this choice extremely difficult. After all, someone has to get to (or from) the base when the buses aren’t running.

Rene went on to say that, according to his calculations, if he took a $10 cab ride to work every day and rented a car for two months out of the year, the total cost would be less than half the cost of a year of owning the two-year old vehicle he was considering purchasing. “I’m going to try that,” he said. “I’d really like to avoid buying a car if I can.”

Now that’s my kind of driver.

I ran into Rene at Busfather’s retirement party, and I am happy to report that he is still car-free. His solution was to move downtown, where he has easy access to almost unlimited buses, and the base is a straight shot from his place. The increased rent doesn’t come close to matching what it would have cost him to own a car (even before gas cost a grip)–or even the cab-and-rental solution he was considering.

Rene the car-free bus driver

All that and he likes driving the 48? Too bad I don’t get to vote for Operator of the Year.

A weekend bus adventure

Last week, my Gail came to town to meet her new granddaughter. On Saturday morning before she returned home, the four of us (Bus Nerd, Bus Chicklet, my Gail, and me) headed to Hi Spot for brunch. Bus Nerd and I have taken the bus to Hi Spot at least a zillion times (4 + 3, 48 + 3, or short walk + 3) since we’ve been married. Unfortunately, Saturday was the first time we’d done it with an infant. Dealing with the baby in the sling, the diaper bag, and my Gail’s bus newbie status distracted Bus Nerd, and he somehow managed to drop his wallet on the 4. He realized it soon after we got off, but not soon enough to catch up to the bus.

I know from experience that losing something on the bus means waiting until the end of the day for it to be turned in to lost and found (assuming it gets turned in at all), and then waiting until the lost and found office is open to claim it. Losing a wallet is a bit more urgent than losing and umbrella or pair of gloves (my specialty), and I knew that Bus Nerd wouldn’t be able to enjoy brunch if he had to wait until Monday to find out if his wallet had been returned. So, being the resourceful bus chick I am, I suggested that he catch a cab and intercept the 4 while the wallet was still on it.

While my Gail, Chicklet, and I caught the 3 to the restaurant, Bus Nerd did just that. He called Metro from the cab, and a helpful rider information specialist kept him up to date on the 4’s progress (for once, the route’s excruciatingly slow pace was a benefit) while the cab driver gave chase. He caught up with the bus on Virginia. The driver remembered him and immediately handed him the wallet, which had been turned in by another passenger. Nothing was missing.

Wallet back in pocket, Bus Nerd took the cab to the restaurant where my Gail, Chicklet, and I were waiting, and we all enjoyed a stress-free meal. Props to the rider information specialist, the Good Samaritan passenger, and the cab and bus drivers, for making the end of this story a happy one.